Product Designer
Farmers Insurance: Enterprise Apps
Design for SMS and email applications for claim representatives.
User Story
- As a Farmers Insurance claims representative, I want to better service our customers through their claim filing journey by having tools that allow for efficient and concise communications.
Achieved Goals
- Designed an SMS messaging application.
- Designed a robust email application that is tailored for claim handling.
- Removed reliance on costly third party services.
Role
- Interaction + visual design.
SMS Application
SMS Scheduling & Templates
Email Application
